Masterclass: User Interviews
Every month, we record a paid class on PM best practices, where our lead instructor Clement covers weeks of product knowledge in 90 minutes or less. This month, we discussed how to lead user interviews as a product manager.
In this recorded class on user interviews, we covered:
The value of user interviews for product managers across a wide range of product scopes
Real-world examples of how user interviews enable problem validation and solution validation
An in-depth analysis of product decisions that user interviews do not help to solve
A 10-step framework for running effective user interviews as a PM
Example user interview questions based on allocated interview duration
Tactics on how to avoid biasing interview responses
A discussion on how to manage feature requests from users as part of the interview process
Here’s a preview of 4 of the slides from this class (27 slides total):
As a product leader, it’s crucial to invest in your continued growth.
We encourage you to use your professional development budget to enroll for our monthly classes; that way, you don't have to pay out-of-pocket to accelerate your growth trajectory as a product leader.
