Masterclass: Driving Accountability

Every month, we record a paid class on PM best practices, where our lead instructor Clement covers weeks of product knowledge in 90 minutes or less. This month, we discussed how to drive accountability with cross-functional partners as a product manager.

In this recorded class on driving accountability, we covered:

  • How to use the motivations of our partners to drive accountability

  • Three techniques for driving accountability across departments and seniority levels

  • How to ensure progress even in high-uncertainty, ambiguous situations

  • Why brute-force escalation is not a good tactic

  • How to compassionately escalate without damaging trust

  • Three ways to reduce friction and make accountability easier for everyone

Here’s a preview of 4 of the slides from this class (21 slides total):

As a product leader, it’s crucial to invest in your continued growth.

We encourage you to use your professional development budget to enroll for our monthly classes; that way, you don't have to pay out-of-pocket to accelerate your growth trajectory as a product leader.


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Pre-Application Research for Product Managers

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Diversity in Product: Lynette Kicoonco Mutungi